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Dylan Ortega

Dylan Ortega

48 posts •
UX Research

Curated Resources for Product Designers Who Do Research

As a product designer, you hopefully rely on user experience research to inform your work and the experiences you create. Some product designers are fortunate to be supported by robust UX teams with

  • Dylan Ortega
    Dylan Ortega
2 min read
Breaking News!

Transcriptions for busy UX Researchers

We are excited to announce video transcriptions on demand! Now you can upload your customer interviews and get transcriptions that are easy to analyze.

  • Dylan Ortega
    Dylan Ortega
1 min read
Breaking News!

Product Update - August 20, 2019

Your Research Projects and insights are now easier to browse, organize, and share - here’s what’s new: New Projects List 📋 * Now it's easier to organize your view of Research Projects with

  • Dylan Ortega
    Dylan Ortega
1 min read
Breaking News!

Scale Research with EnjoyHQ Enterprise

Scaling User Research Is Hard 🚀 The methods we use to learn from users are transforming rapidly. The importance and value of user research continues to reach new heights, but with that comes challenges

  • Dylan Ortega
    Dylan Ortega
1 min read
Breaking News!

🚀 Introducing Stories

The understanding of your customers builds over time - that's why it's important to be able to connect the dots with previous insights. Historically, researchers have worried about reinventing the wheel by doing

  • Dylan Ortega
    Dylan Ortega
2 min read

Product Update - July 10, 2019

Keeping your team up-to-date with customer learnings just got easier thanks to the rollout of read-only users and a redesigned sharing flow. Here’s what’s new: Read-Only Users 🤓 * Unlimited read-only users can

  • Dylan Ortega
    Dylan Ortega
1 min read
UX Research

How Personas Improve Onboarding UX

Chances are, your UX designers have heard the mantra that the team needs to get out of their own heads. Moving from that abstract notion to real strategy, however, is easier said than

  • Dylan Ortega
    Dylan Ortega
9 min read

How Does EnjoyHQ Stack Up Against Manual Research Repositories?

Finding the right tool to organize your customer research [https://getenjoyhq.com/user-research/] can be a challenge for your team. Depending on the type of data you use, the other applications you use,

  • Dylan Ortega
    Dylan Ortega
8 min read
Breaking News!

Product Update - June 20, 2019

Organizing your research findings just got a lot easier and faster with our grouping redesign.

  • Dylan Ortega
    Dylan Ortega
1 min read
Breaking News!

Product Update - June 5, 2019

Creating notes and summaries just got better! Click to read about new improvements to the editor, and updates to some of our integrations.

  • Dylan Ortega
    Dylan Ortega
2 min read
Product Management

What You Need to Know to Analyse Observational Data Properly

For product managers, getting the right data can give your team a critical edge, but thinking about that data in the right way can be at least as important, especially so with observational

  • Dylan Ortega
    Dylan Ortega
6 min read
Breaking News!

Product Update - New Slack Integration

Now your Slack integration with EnjoyHQ is even more powerful! Here's a quick video showing what's new: If you don't have time to watch a video, here's what's new: * Slack users can share

  • Dylan Ortega
    Dylan Ortega
1 min read
Product Management

How to Handle Failure as a Product Manager

As a product manager, your team looks to you for guidance, support, and leadership. It's your job to not only shepherd a project from initial concept to a fully formed product; it's also

  • Dylan Ortega
    Dylan Ortega
7 min read
Product Management

11 Must-Read Newsletters for Product Managers

Finding good newsletters used to be a significant challenge. Now, with so many great newsletters being published, the challenge isn't finding good newsletters––it's finding the time to read them all. Spanning multiple

  • Dylan Ortega
    Dylan Ortega
6 min read
UX Research

How to Hire a Remote UX Designer

With design playing an increasingly important role in product development, even large design teams are sometimes forced to rely on a little extra help from freelance talent. As the so-called “war for talent”

  • Dylan Ortega
    Dylan Ortega
7 min read
UX Research

Which User Research Method Is Best for Mobile Apps?

No two software products are exactly alike, even among similar products aimed at similar markets. This is what makes user research [https://getenjoyhq.com/user-research/] such an exciting process—not to mention the

  • Dylan Ortega
    Dylan Ortega
6 min read
UX Research

What Should You Look For in UX Wireframing Tools?

They say a craftsperson is only as good as his or her tools, and like a good carpenter's saw, wireframing tools are a UX designer's best friend. However, just like the saws you'll

  • Dylan Ortega
    Dylan Ortega
6 min read
Breaking News!

Product Update - April 4, 2019

Creating notes just got easier! Today we released a brand new editor experience. Here’s what’s new: Supercharged Notes ⚡️ * See who is editing a note in real time! * Make a copy of

  • Dylan Ortega
    Dylan Ortega
1 min read
Product Management

13 Essential Books for Product Managers

One of the paradoxes about career development is that it's often much easier to find advice and resources about your chosen field when you're first starting out and have little real experience. As

  • Dylan Ortega
    Dylan Ortega
9 min read
Breaking News!

Product Update - March 5, 2019

Welcome to our first product update as EnjoyHQ! Let’s dive into the recent improvements made to your account: To start, your ability to search just got a huge upgrade with recommendations and

  • Dylan Ortega
    Dylan Ortega
2 min read
Product Management

Why Product Managers Should Care About Microconversions

Journeys. Experiences. Delight. Sometimes, the world of product management can seem a little... whimsical. And, to some extent, it should. After all, the products we build every day are often designed to solve

  • Dylan Ortega
    Dylan Ortega
7 min read
Breaking News!

Product Update - February 14, 2019

With this latest release we’ve made collaborating with your team so much easier. You can now mark documents as processed in your account and keep track of your progress when reviewing customer

  • Dylan Ortega
    Dylan Ortega
2 min read
Product Management

Move Slowly and Don't Break Stuff: Learning from Product Design Failures

When Facebook decided to name its headquarters' official street address in California's Menlo Park as 1 Hacker Way, it was a nod to the company's product development ethos that had driven such incredible,

  • Dylan Ortega
    Dylan Ortega
7 min read
Product Management

Everything You Need to Know About Your First Major Product Launch

Launching a product is exciting. It's often the culmination of months, if not years, of work--not to mention the skills, talents, and aspirations of dozens or even hundreds of people. It can also

  • Dylan Ortega
    Dylan Ortega
8 min read
UX Research

Preventing Customer Churn with UX

Whichever way you slice it, customer churn is an unavoidable part of making software products. As the adage goes, you can't please all the people all of the time, and it's inevitable that

  • Dylan Ortega
    Dylan Ortega
6 min read
EnjoyHQ
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