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Sofia Quintero

Sofia Quintero

81 posts •
Success Stories

How User Interviews Researches Researchers With EnjoyHQ

When Roberta Dombrowski joined User Interviews as the ​​VP of User Research, she recognized that her job would be a bit … meta. In her role, Roberta conducts user research about the researchers that use the User Interviews platform to recruit participants.

  • Sofia Quintero
    Sofia Quintero
4 min read
Success Stories

How Fluke Created Order Out of Fragmentation With EnjoyHQ

He’s no stranger to complexity. But as Fluke moved forward to slowly and strategically unify all of the various engineering groups under a single, centralized engineering group, David realized that there was a serious problem with how the research was stored and shared.

  • Sofia Quintero
    Sofia Quintero
5 min read
Success Stories

How CNN UX Researchers built the foundations of a better insights management system with EnjoyHQ

When Senior User Experience Researcher Sherah Beck joined the CNN Growth Team almost a year ago, she brought years of experience with her from her years at Instacart. She came in ready to put her skills to work to improve the TV experience and mobile experience for the new CNN+ streaming service.

  • Sofia Quintero
    Sofia Quintero
5 min read
Breaking News!

Level-up your ResearchOps program with UserZoom’s first EnjoyHQ integration

To help you overcome these ResearchOps challenges, we’re proud to announce the first phase of our integration with EnjoyHQ, the market-leading experience insights hub.

  • Sofia Quintero
    Sofia Quintero
2 min read
Breaking News!

We’re excited to announce that EnjoyHQ has been acquired by UserZoom!

we are joining forces with UserZoom - the leader in Experience Insights Management (XIM) to accomplish a bigger vision - helping UX, Product, Design, Marketing, and Research leaders increase their odds of success in delivering the seamless experiences that drive positive outcomes.

  • Sofia Quintero
    Sofia Quintero
1 min read
Breaking News!

Organizing, searching, and sharing insights just got better!

A brand new way to organize your Stories and Projects and lots of improvements!

  • Sofia Quintero
    Sofia Quintero
2 min read
UX Research

Brand New UserTesting Integration and The Future of The UX Ecosystem

Today we are celebrating the launch of our brand new integration with UserTesting. We’ve been in beta for a while, and we are delighted with the impact it’s already having on product teams around the world.

  • Sofia Quintero
    Sofia Quintero
2 min read
UX Research

Classifying your data is now faster, smoother, and more powerful!

🚀 Brand New Classification Experience, Qualtrics Integration, and More!

  • Sofia Quintero
    Sofia Quintero
2 min read
UX Research

Apollo Consent 2020

Everything UX researchers need to know about data management, privacy, and informed consent, all with a bit of fun!

  • Sofia Quintero
    Sofia Quintero
1 min read
UX Research

Implementing Atomic Research using EnjoyHQ

In this guide, we’ll assume that you already know the fundamentals of Atomic Research and that you are looking for the perfect tool to implement this framework at your organization. If that’s not the case, we highly recommend you explore the links below before diving into this guide.

  • Sofia Quintero
    Sofia Quintero
7 min read
UX Research

Welcome to Taxopalooza! 🎉

Are you a UX researcher, designer, or product manager looking for better ways to organize your customer research data and insights? Are you planning to or are in the process of building a Research repository? 🤔

  • Sofia Quintero
    Sofia Quintero
1 min read
Feedback Management

Delighted + EnjoyHQ integration now more powerful than ever

More and more design and research teams are looking to leverage data sources beyond the traditional research data like customer interviews and usability studies.

  • Sofia Quintero
    Sofia Quintero
1 min read
UX Research

The Secrets to Successful Repository Adoption

This session will help you identify successful strategies and tactics that can dramatically increase your chances of success, especially when it comes to getting the rest of your team or organization on board.

  • Sofia Quintero
    Sofia Quintero
1 min read
Feedback Management

How to Build an Effective UX Research System

As a solo researcher, most of your time goes into juggling a never-ending list of research requests and all the time-consuming logistics involved in getting to meaningful insights.

  • Sofia Quintero
    Sofia Quintero
1 min read
Success Stories

How to build an effective UX Research Repository with Jared Forney from Okta

How do other people build successful research repositories? 🤔 To answer this question we hosted a live session with Jared Forney, Senior UX Researcher at Okta. Jared shared his journey implementing EnjoyHQ at Okta

  • Sofia Quintero
    Sofia Quintero
35 min read
UX Research

Six Great Online Communities for UX and Research Ops

That’s what we’ll be exploring in this round-up of research ops and UX communities. Although only one of these communities is specifically dedicated to research ops, the others have channels in which topics such as recruitment, processes, and logistics are frequently...

  • Sofia Quintero
    Sofia Quintero
5 min read
UX Research

How the COVID-19 Crisis Is Affecting UX Teams

On March 11, 2020, the World Health Organization declared COVID-19 a global pandemic. On 1st of April, I launched a survey to find out exactly how user research and the teams that support it have been impacted. The results were surprising in so many ways.

  • Sofia Quintero
    Sofia Quintero
21 min read
UX Research

Must-Follow Twitter Accounts For UX Research and Research Ops

That’s why we’ve put together this list of the must-follow Twitter users for UX and research ops practitioners.

  • Sofia Quintero
    Sofia Quintero
16 min read
Product Management

How MURAL uses EnjoyHQ to democratize access to customer feedback and user research data

We had the opportunity to chat with Agustin Soler, Co-founder and Head of Product at MURAL. We talked about how to use customer feedback and user research to drive product decisions and the importance of empowering product teams with the right data.

  • Sofia Quintero
    Sofia Quintero
4 min read
Breaking News!

The Meetings and Rituals that Actually Make a Difference when Working Remotely

EnjoyHQ has been fully remote since 2015. It has taken us a couple of iterations to get things right when it comes to online collaboration, but now we feel we have a resilient system that has proven effective, especially during this time of crisis around the world.

  • Sofia Quintero
    Sofia Quintero
7 min read
Success Stories

How EnjoyHQ Is Helping Pitch Shape The Future Of Collaborative Presentations

We were thrilled when senior product marketing manager Kate Donahue and community support lead Verena Kuhn took some time out of their busy schedules to share with us how EnjoyHQ has helped their company...

  • Sofia Quintero
    Sofia Quintero
13 min read
Success Stories

How SendCloud uses EnjoyHQ to Drive Better User-Centered Design Practices

Two UX designers who are making an impact and accelerating the speed of business are Bianca Gorini and Caroline Overgoor of Sendcloud, a European based e-commerce shipping solution.

  • Sofia Quintero
    Sofia Quintero
6 min read
Success Stories

How HoneyBook Made Research Available to Everyone — and Doubleddown on their Mission to be a Customer-Centric Company

Nicole found that their progress was delayed every time they set out to start a new research project — or worse, they were doing the research again because it was faster than trying to find the insights they already had.

  • Sofia Quintero
    Sofia Quintero
11 min read
Breaking News!

Meet the Team at These Upcoming Events

EnjoyHQ will be on the road this year and we would love to meet you! Whether you are going to any of the events below or just want to grab a coffee. Let’s meet!

  • Sofia Quintero
    Sofia Quintero
1 min read
Success Stories

Hypergrowth and Research Operations - How Personio is building better research processes and driving growth while staying close to its customers.

We spoke to Caroline Rathgeb, UX researcher at Personio, to understand the nature of the problem they were facing and the measures they took to maximize UX research and make it genuinely accessible across the organization.

  • Sofia Quintero
    Sofia Quintero
5 min read
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