Feedback Management Taming the Wild A Practical Guide to Building Taxonomies That Make Data Truly Useful to Your BusinessIntroductionWith so many competitors on the market in any industry, businesses are becoming increasingly customer and user-focused. And with good
UX Research How to Use Checklists to Improve Your UX According to data published by researchers at the Harvard T.H. Chan School of Public Health, more than 234 million major surgical procedures are conducted around the world every year. While most of
Feedback Management Managing Internal Feedback Loops This pressure sometimes shows up in the shape of sales teams pushing for features and changes so that they can win a contract. Sometimes it looks like emails from your executive team. And sometimes it looks like a stream of Slack messages from your
UX Research Turning Customer Feedback Into a Hypothesis Learn how to turn customer feedback into testable hypotheses using an age-old methodology.
UX Research Building a customer research process Customer research is an extremely broad term — like other high level concepts such as inbound marketing or product management, companies unpack the subcategories beneath these concepts in order to build tailored processes that result in key outcomes.
UX Research Product discovery: Making progress towards the innovation land — Interview with Nikkel Blaase, Product Designer at XING In this Interview, we talk about what product discovery means, how to choose the right methodologies and how to get your team members on your side. Enjoy.
Success Stories Building effective feedback loops In this Interview, Luke from Minaal shares his process for understanding customer needs, team alignment and his advice on how to get started.