Success Stories How SendCloud uses EnjoyHQ to Drive Better User-Centered Design Practices Two UX designers who are making an impact and accelerating the speed of business are Bianca Gorini and Caroline Overgoor of Sendcloud, a European based e-commerce shipping solution.
Research project Project 1: Onboarding - Why qualified leads don’t convert? Learn how to go about identifying why qualified leads may not be converting during their free trial and what to do about it.
Research project Project 2: Why people churn? Understanding why people leave your service or product is key to your business growth. Learn how to identify reasons for churn using customer feedback.
Research project Project 3: Why do people recommend our service/product? Use customer feedback to identify aha! moments and discover what’s working for your customers. Use these insights to build better engagement loops.
Research project Project 4: Customer outcomes and onboarding new team members In this opportunity we will explore a slightly different type of project that can help new team members in your organisation hit the ground running.