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Success Stories

Learn how product, design and research teams use EnjoyHQ to learn from customers faster!

Success Stories

How User Interviews Researches Researchers With EnjoyHQ

When Roberta Dombrowski joined User Interviews as the ​​VP of User Research, she recognized that her job would be a bit … meta. In her role, Roberta conducts user research about the researchers that use the User Interviews platform to recruit participants.

  • Sofia Quintero
    Sofia Quintero
4 min read
Success Stories

How Fluke Created Order Out of Fragmentation With EnjoyHQ

He’s no stranger to complexity. But as Fluke moved forward to slowly and strategically unify all of the various engineering groups under a single, centralized engineering group, David realized that there was a serious problem with how the research was stored and shared.

  • Sofia Quintero
    Sofia Quintero
5 min read
Success Stories

How CNN UX Researchers built the foundations of a better insights management system with EnjoyHQ

When Senior User Experience Researcher Sherah Beck joined the CNN Growth Team almost a year ago, she brought years of experience with her from her years at Instacart. She came in ready to put her skills to work to improve the TV experience and mobile experience for the new CNN+ streaming service.

  • Sofia Quintero
    Sofia Quintero
5 min read
Success Stories

How to build an effective UX Research Repository with Jared Forney from Okta

How do other people build successful research repositories? 🤔 To answer this question we hosted a live session with Jared Forney, Senior UX Researcher at Okta. Jared shared his journey implementing EnjoyHQ at Okta

  • Sofia Quintero
    Sofia Quintero
35 min read
Product Management

How MURAL uses EnjoyHQ to democratize access to customer feedback and user research data

We had the opportunity to chat with Agustin Soler, Co-founder and Head of Product at MURAL. We talked about how to use customer feedback and user research to drive product decisions and the importance of empowering product teams with the right data.

  • Sofia Quintero
    Sofia Quintero
4 min read
Success Stories

How EnjoyHQ Is Helping Pitch Shape The Future Of Collaborative Presentations

We were thrilled when senior product marketing manager Kate Donahue and community support lead Verena Kuhn took some time out of their busy schedules to share with us how EnjoyHQ has helped their company...

  • Sofia Quintero
    Sofia Quintero
13 min read
Success Stories

How SendCloud uses EnjoyHQ to Drive Better User-Centered Design Practices

Two UX designers who are making an impact and accelerating the speed of business are Bianca Gorini and Caroline Overgoor of Sendcloud, a European based e-commerce shipping solution.

  • Sofia Quintero
    Sofia Quintero
6 min read
Success Stories

How HoneyBook Made Research Available to Everyone — and Doubleddown on their Mission to be a Customer-Centric Company

Nicole found that their progress was delayed every time they set out to start a new research project — or worse, they were doing the research again because it was faster than trying to find the insights they already had.

  • Sofia Quintero
    Sofia Quintero
11 min read
Success Stories

Hypergrowth and Research Operations - How Personio is building better research processes and driving growth while staying close to its customers.

We spoke to Caroline Rathgeb, UX researcher at Personio, to understand the nature of the problem they were facing and the measures they took to maximize UX research and make it genuinely accessible across the organization.

  • Sofia Quintero
    Sofia Quintero
5 min read
Success Stories

Behind The Scenes Of Scaling Research Operations At Proposify

We take a deep dive into the processes behind the UX function at Proposify and the absolute importance in keeping it tightly organized and integrated into other business mechanisms within the company.

  • Sofia Quintero
    Sofia Quintero
4 min read
Success Stories

Jogs vs Sprints — A product team backstory

Getting his inspiration from Basecamp, Mark shares the challenges behind adopting and adapting product management practices and the compromises that need to be made when introducing new processes.

  • Sofia Quintero
    Sofia Quintero
7 min read
Success Stories

Building effective feedback loops

In this Interview, Luke from Minaal shares his process for understanding customer needs, team alignment and his advice on how to get started.

  • Sofia Quintero
    Sofia Quintero
4 min read
Success Stories

Customer research = Better customer experience

In this Interview, Zack Price shares the challenges behind understanding what makes customers successful at zkipster, and his strategy for putting the customer at the center of every decision.

  • Sofia Quintero
    Sofia Quintero
5 min read
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